Phones - Reset your Voicemail PIN

Owned by Robert White (Unlicensed)
Jul 29, 2019

To reset your voicemail PIN:

  • Visit www.umail.utah.edu
  • Enter your uNID and CIS password, then select Sign in
  • At the top right corner of the screen, select Options
  • On the far left side, select General, Voice mail, Reset PIN
  • Now click Reset my voicemail PIN link on that page
  • The system will ask if you want to change your PIN; select Yes
  • You will then receive an email from Microsoft that will contain a new, temporary PIN 
  • Call your voice mail number and enter the temporary PIN
  • The system will play a message stating that your PIN has expired, and must be changed
  • You may then enter the new PIN number of your choice

If you experience issues or have any questions, please contact a Service Coordinator at 801-581-4000, option 2.